Frequently Asked Questions
Yes, absolutely. We only sell 100% original, branded products. We source directly from authorized suppliers to bring you authentic gear from brands like Nike, Adidas, Puma, and On at discounted prices. We do not sell copies or replicas.
We offer FREE Standard Shipping on all orders. Deliveries typically take 2 to 4 working days from the date of dispatch within the UK.
We offer a 14-day return policy for a full refund and a 30-day exchange policy. Items must be unworn, in their original condition, and with tags attached. Please contact us before sending any items back.
Once your order leaves our UK warehouse, you will receive a shipping confirmation email containing a tracking number so you can follow its journey to your door.
In the rare event that this happens, please contact our support team immediately at contact@brandsdrop.co.uk. We will cover the return shipping costs and arrange a replacement or refund right away.
Currently, we focus on providing fast, free shipping within the UK. We are looking to expand our shipping options in the future.
We accept all major credit and debit cards, as well as secure checkout options through standard e-commerce payment gateways.
We are based at 15 Victoria Road, Ruislip, Greater London HA4. You can reach us at contact@brandsdrop.co.uk or call us at +447916687431.